Shipping policy
Shipping Policy
Thank you for shopping at Lumiere! We offer free shipping on all orders worldwide, with all associated costs (including customs duties and import taxes) covered by us.
Processing Time Orders are typically processed and shipped within 1–3 business days after payment confirmation (excluding weekends and public holidays).
Delivery Timeframe
- United States: 7–12 business days
- International orders: 8–15 business days (may vary depending on destination country)
Shipping Costs All orders qualify for free shipping with no minimum purchase required. All duties, import taxes, and related fees are fully covered by Lumiere.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking link so you can monitor your delivery status.
Shipping Delays In the event of circumstances beyond our control (such as natural disasters, customs delays, etc.), actual delivery times may exceed the estimated timeframe. We appreciate your understanding.
If you have any questions regarding your shipment, please don't hesitate to contact our customer support team at Lumiere.lme@outlook.com.